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COVID-19/Customer Notice

Please be advised that due to the global COVID-19 crisis, delays with parcel and mail delivery have been very common. In some situations, we have seen delays of up to 8-12 weeks.

All carriers are extremely backed up with shipments and have been instructed by local governments to give priority to medical-related shipments first.

The transit time of parcels is affected by the numerous flight cancellations and the resulting scarcity of air transport capacity, causing delays beyond our control.

We appreciate your understanding as we all try to copy with this international crisis.


 If you are concerned about parcels conveying the coronavirus please see the latest info at


Austria No restrictions
Belgium Internal delays
Bulgaria Internal delays
Canada No restrictions
Denmark No restrictions
Finland No restrictions
France Internal delays on all mail. The French Post Office have limited the size of items to the following dimensions; 32cm x 24cm x 24cm. Social Distancing is in effect and thus they cannot guarantee the delivery of larger items until these measures have been lifted.
Germany No restrictions
Greece No restrictions
Hungary No restrictions
Iceland No restrictions
Israel No restrictions
Italy Max item weight 25kgs, max length 120cm, max of all three dimensions 150cm
Latvia No restrictions
Lithuania Internal delays
Luxembourg Internal delays
Netherlands No restrictions
Norway No restrictions
Poland No restrictions
Portugal Delays to Madeira and Azores
Romania No restrictions
Slovakia No restrictions
Spain Internal delays
Switzerland Internal delays
United Kingdom No restrictions
USA No parcels service.
Letters, large envelopes and packets only

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